Payment Policy
This page explains which payment methods Royalin accepts, when you are charged, and how your payment data is protected.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Currency
All prices on royalin.shop are displayed and charged in British Pounds (GBP, £). There are no hidden fees: the price you see at checkout is the final amount, and standard delivery within the United Kingdom is free.
When You Are Charged
Your payment method is charged when you place your order. You will receive an order confirmation by e-mail with a full summary of your purchase immediately afterwards.
Payment Security
Payments are processed securely by our payment processor Stripe on PCI DSS compliant infrastructure. All payment data is transmitted using SSL/TLS encryption (HTTPS). We never store complete card details on our own servers.
Failed or Declined Payments
If your payment is declined, please check your card details, billing address and available balance, or try an alternative payment method. If the problem persists, contact your bank or reach out to us — we are happy to help.
Refunds
Approved refunds are always issued to the original payment method used at checkout. We process refunds within 5 business days of receiving and inspecting a return; depending on your bank, the credit may take a further 3–5 business days to appear. Full details are set out in our Return & Refund Policy.
Contact
Store name: Royalin
Company name: ROYA LTD (Company No. SC729321)
Registered office address: 59 Elmbank Street, Glasgow, Scotland, G2 4PQ
Store address: 13 Brewer Street, Soho, London, W1F 0RH, United Kingdom
E-mail: contact@royalin.shop
Phone: +447429317242
Customer service hours (GMT)
Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 16:00
We aim to respond to all enquiries within 24 hours.