Terms of service

Royalin 13 Brewer Street, Soho, London, W1F 0RH, United Kingdom Customer Service: contact@royalin.shop

Welcome to Royalin. These Terms of Service ("Terms") govern your access to and use of our website, and your purchase of any products through royalin.shop (the "Site"). By accessing our Site or placing an order with us, you agree to be bound by these Terms. Please read them carefully before using our Site.

If you do not agree with any part of these Terms, please do not use our Site or place an order with us.

1. About Us

Royalin is operated from:

Royalin 13 Brewer Street, Soho, London, W1F 0RH, United Kingdom Email: contact@royalin.shop

These Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy, form the entire agreement between you and Royalin regarding your use of our Site and any purchases made.

2. Eligibility

By using our Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian. You also confirm that any information you provide to us is accurate, current, and complete.

3. Products

We make every effort to display our products, including colours, materials, and descriptions, as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colour or appearance of the product.

All products are subject to availability. We reserve the right to discontinue any product at any time.
We reserve the right to limit the quantities of any product we offer, per person, household, or order.
Product descriptions and pricing are subject to change without notice.

4. Pricing & Payment

All prices displayed on our Site are listed in GBP (£) and are inclusive of applicable UK VAT, unless otherwise stated.
We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Payment must be made in full at the time of ordering. We accept payment via the methods displayed at checkout, which may include credit/debit cards and other secure third-party payment providers.
All payment information is processed securely through encrypted, PCI-compliant payment gateways. Royalin does not store your full payment card details.
In the event of a pricing error on our Site, we reserve the right to cancel any orders placed at the incorrect price, and will notify you promptly with the option to reorder at the correct price.

5. Order Acceptance

Placing an order through our Site constitutes an offer to purchase. All orders are subject to acceptance and availability.

We will send you an order confirmation email once your order has been received. This confirms we have received your order but does not constitute acceptance of it.
A contract between you and Royalin is only formed once we dispatch your order and send you a shipping confirmation.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. If we cancel an order after payment has been taken, you will receive a full refund.

6. Shipping & Delivery

All orders are processed and shipped in accordance with our Shipping Policy, which forms part of these Terms. Please refer to that policy for full details on handling times, transit times, and delivery costs.

7. Returns, Exchanges & Refunds

If you are not fully satisfied with your purchase, please refer to our Refund Policy for full details on our returns process, eligibility criteria, and refund timelines. Nothing in these Terms affects your statutory rights as a consumer under UK law.

8. Intellectual Property

All content on our Site — including but not limited to text, graphics, logos, images, product photography, and design — is the property of Royalin or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our prior written consent.

9. User Conduct

When using our Site, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.
Attempt to gain unauthorised access to our systems, servers, or networks.
Interfere with or disrupt the operation of the Site or servers.
Submit false, misleading, or fraudulent information, including fraudulent payment details.
Use any automated system, including bots or scrapers, to access the Site without our permission.

We reserve the right to suspend or terminate access to our Site for any user who violates these Terms.

10. Limitation of Liability

To the fullest extent permitted by law:

Royalin shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.
Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid for the relevant order.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable UK law.

11. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Royalin. We are not responsible for the content, privacy policies, or practices of any third-party websites.

12. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If any provision of these Terms conflicts with your statutory rights, your statutory rights will take precedence.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time, at our sole discretion. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.